Help customers find their next purchase
Product discovery, catalogue assistance and connected support that make your store easier to shop.
Trend Got Viral / AI Services
Less busywork.
More room to grow.
Practical AI solutions for ecommerce, customer conversations and everyday operations. Connect your store, phone, messaging and business tools around the work that matters.
Ecommerce AI · Voice agents · Chatbots · Business automation
Better conversations. Connected workflows.
AI built around your business
Start with a real task.
Build a useful solution.
From an online shopper asking about a product to a sales team following up an enquiry, we help bring AI into the moments where it can make everyday work easier.
Keep enquiries moving
Website chat, messaging assistants and voice agents that capture the right details and involve your team when needed.
Give repetitive work a better flow
Connect data, tools and follow-ups so your staff can spend more time on customers and decisions.
What we can help with
AI services with a practical purpose.
Choose a focused use case or connect several workflows. We agree the capabilities, boundaries and integrations before building.
AI shopping assistants
Guide shoppers through your catalogue, answer product questions and suggest relevant options using your approved product information. Hand complex requests to your team.
Customer support automation
Help customers with common questions, order-status requests and return-policy guidance. Connect approved data sources and provide a clear route to a human.
Product content & catalogue workflows
Draft product descriptions, organise attributes and prepare content variations from your product data, with review before anything is published.
Voice agents & VoIP integrations
Build AI phone assistants for inbound enquiries, appointment booking and routing. Connect supported telephony systems and send call summaries to your team.
WhatsApp & website chatbots
Capture enquiries, answer FAQs and guide visitors to the next step across your website and supported messaging channels, with human handover.
CRM & lead follow-ups
Connect forms, conversations and calls to your CRM. Organise leads, assign tasks and prepare timely follow-ups based on agreed qualification rules.
Workflow & document automation
Reduce repetitive admin by connecting your business tools, extracting information from documents and preparing records for staff review.
Internal knowledge assistants
Make approved policies, product guides and internal documents easier for your team to search, with access suited to each role.
Reporting & AI insights
Bring selected business data into useful summaries and dashboards. Highlight patterns and action items while keeping people responsible for decisions.
Voice AI / VoIP
A better first response.
A clear next step.
Make routine phone conversations easier to manage. We design call flows around your business, connect suitable systems and make sure the right information reaches the right person.
- Inbound enquiries: answer approved questions, capture contact details and route the request.
- Bookings & reminders: check supported calendars and confirm agreed appointments or service reminders.
- Customer follow-ups: support appropriate, consent-based follow-ups with clear identification and opt-out handling.
- Human handover: transfer or create a callback task when a request needs your staff.
- Connected records: send useful call summaries and outcomes to your CRM, subject to the agreed setup.
Our process
Discover. Connect. Test. Improve.
Start small, validate the workflow and build on what proves useful. Clear scope and realistic expectations guide every stage.
Choose the right use case
Understand your customers, recurring tasks, existing tools and the outcome you want to improve.
Map the workflow
Agree approved data, conversations, integrations, responsibilities and human review points.
Build & test
Connect the agreed tools and test real examples, edge cases and handovers before a wider launch.
Review what happens
Monitor answers, failed requests and team feedback. Improve the workflow against agreed measures.
Connected to the way you work
Your tools. A more useful workflow.
We assess integration options for your current systems rather than asking you to start again. Connections depend on access, supported APIs and the agreed scope.
Ecommerce storesWebsite & WhatsAppCRM & lead formsVoIP & telephonyCalendars & bookingsDocuments & spreadsheetsHelpdesk toolsBusiness dashboards
Software subscriptions, messaging, phone minutes and AI usage may carry separate provider charges. We clarify expected costs during scoping.
Questions, answered
Before we build your AI solution.
Can AI work with my existing ecommerce store?
Often, yes. We first review your platform, catalogue and available integrations. The scope depends on data quality, API access and the permissions supported by your store.
What can an AI voice agent do?
It can handle agreed call flows such as FAQs, enquiry capture, booking and routing. We test real scenarios and define when the conversation should move to your staff.
Will AI replace our customer service team?
The aim is to support your team with repetitive requests. Sensitive, unusual or unresolved questions should have a clear human escalation path.
Can you connect our CRM, phone system or WhatsApp?
We assess each connection during discovery. Availability depends on provider APIs, account eligibility and the plan you use. Any third-party subscriptions and usage charges are agreed separately.
How do you handle accuracy and business data?
We agree approved sources, access levels, retention needs and review points. AI can make mistakes, so important outputs and actions need suitable checks and ongoing monitoring.
Where should we start, and what does it cost?
Start with one useful workflow. We define the scope, pilot, setup fee and expected third-party costs before work begins. Support and future improvements can be scoped separately.
Start with one useful idea
What would you like your business to do better?
Tell us about your store, customer enquiries or repetitive workflow. We’ll discuss a practical starting point and the systems it needs to connect.